Contact Us

We’d love to hear from you, but you should find the answer to your question in our FAQs   

Please check them out and, if you still have a question, contact us as follows:

Hostel stays

Please contact the hostel directly if you have a question relating to a stay or hostel facilities. You will find the details on the individual hostel page.

Groups

For enquiries about group bookings please visit our Groups page

Content Collaboration

If you are a content creator and would like to pitch us some ideas, please get in touch at marketing@hihostels.com

Membership

If you purchased your membership on hihostels.com, please email us at info@hihostels.com with any queries. If, however, you purchased your membership from a hostel or local YHA, please contact them directly. Details can be found on the individual hostel page or on Our Network page.

Partnerships

If you have a service or product that you think would be a great one for our members or would like to sponsor our events and programmes, please get in touch at partnerships@hihostels.com.

All other enquiries

You can contact us by email at info[at]hihostels.com. Our team works Monday to Friday, 9am to 5pm (UK time), we will try to respond within two working days.
Hostelling International  7 Bell Yard  London  WC2A 2JR  England  (Postal mail only - no office) 

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